Support & Inquiries
If you have a problem that cannot be solved after reading the Help or FAQ sections, please get in touch using the inquiry form below. For inquiries about how to perform a data transfer or issues encountered while doing so, please consult the FAQ before you contact us. Please be aware that we can only respond to inquiries in Japanese, English, Chinese (traditional) and Korean.
If you can see this application in your country/region of residence (Play Store), it means the game has been officially released there. Access from any other country/region is prohibited. Please understand that we cannot provide support to users from these countries/regions who encounter problems while playing.
- Terms of Use
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Data Transfer Procedures & Troubleshooting
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Inquiries about game content
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Inquiries about issues involving account restoration after a data transfer